FAQ

Frequently Asked Questions (FAQ)

1. How can I place an order?

Simply browse our collection, select your favorite outfit, choose the size, and click “Add to Cart.” Complete the checkout process and you’ll receive an order confirmation email.

2. Do you ship internationally?

Currently, we ship across Canada, USA and India. For other countries, please contact us via DM or email before placing your order.

3. How long does shipping take?

Orders within Canada usually arrive in 5–10 business days. For international orders, delivery times may vary based on location.

4. What is your return or exchange policy?

We do not accept returns or exchanges once an order has been placed.
Each outfit is carefully checked before shipping to ensure quality.
Please review the size chart and product details carefully before placing your order.

5. How can I track my order?

Once your order is shipped, you’ll receive an email with the tracking link. You can also contact us if you haven’t received it.

6. What if I receive a damaged or wrong item?

In the rare case you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos.We will review and assist you accordingly.

7. How can I contact customer support?

You can reach us via Instagram DM or email us at aarikaaura@gmail.com.
We respond within 24 hours.